By Plenary Sessions: Ester Karuse

The rhetorical style is anxious and critical, highlighting the gravity of the situation ("it's very sad what is happening"). Irony is employed (citing the example of the Narva office closure), and the speaker addresses the presenter directly, posing a specific political question aimed at finding solutions. The appeal itself is a blend of logical argumentation (the tax complicates the situation) and an emotional focus on the people who will be left without essential services.